We're always looking to hire talented folks to join our ever-growing team of designers, engineers, and support staff.
Education: Bachelor’s Degree (B.Sc (CS/IT/Maths/Physics/Chemistry) and BCA) 2019 & 2020 Batch
Qualification: 60% and above without any history of arrears / Backlogs
Skills: Good communication, Basic Computer knowledge, Good Reasoning, Aptitude, QT
Salary: 2.75 LPA (fixed)
Industry: IT- Services
Functional Area: IT Software Services & Maintenance
Employment Type: Full Time, Permanent
Job Location: Chennai / Bangalore / Noida
Gender Preference: Any
Ensures compliance with internal processes and standards for IT Support.
An Ability to work with cross functional teams across all domains
Good written and spoken English
Flexible to work - 24x7 Support (night/morning shifts)
Role: To handle customer software, technical quires, troubleshooting and problem solving of end user issues
Manage customer expectations regarding estimated response times for issue resolution, meet SLAs like response and resolution times by
partnering with L2, and L3 teams within the organization
Collaborate with Technical Support team members to properly manage customer inquiries and escalate when appropriate
Not sure exactly what we’re looking for or just want clarification? We’d be happy to chat with you and clear things up for you. Anytime!
Do you feel like you belong working with Good team, but we just don’t have your dream job posted? No problem, just reach out.Let us know